We value your feedback and encourage you to share your comments or suggestions. You can discuss this with our receptionist and/or healthcare provider. We strive for continuous improvement and aim to make your experience with us as positive as possible.
Despite the efforts of our team, it is possible that you may not be satisfied with the treatment at our practice. In that case, you can submit a written complaint to your dentist via praktijk@clearcaretandartsen.nl. In most cases, a conversation between you and your dentist can be sufficient to reach a resolution. However, if you feel the need for a third-party mediator, you can file your complaint with the VBT, the professional association to which our practice is affiliated. An independent complaints officer will then mediate between you and your dentist at no cost, with the aim of finding a suitable solution.
You are warmly welcome as a new patient. Our goal is to keep your smile bright and healthy for a lifetime. We achieve this through a combination of high-quality dentistry and a personalized approach.
If you have an emergency, please contact us immediately during our regular business hours. You can reach us at +31 20 6139501 or WhatsApp us on +31 653558537 to schedule an appointment. Outside of our business hours, please contact the nearest general emergency service.
To schedule an appointment, please call us on +31 20 613 9501. Should we not be reachable, you can WhatsApp us or send an e-mail with your contact details and date of birth. We will get back to you as soon as possible to schedule the appointment over the phone.
